Privacy Policy
Best IPTV Services / Privacy Policy
This privacy policy tells you about the information we collect from you when you use our website or any of our other range of services. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
WHO ARE WE?
We are IPTV2K. You can contact us by email at contact@iptv2k.com or by WhatsApp at +44 7440 239188.
WHY DO WE COLLECT INFORMATION?
IPTV2K needs to collect and use certain personal information to be able to offer its range of products and services. Your personal data will most commonly be used in the following circumstances:
Where we need to answer your enquiries
Provide you with additional data on our products and services
Where we need to perform the contract we enter into with you and to process payments
Where we need to comply with a legal or regulatory obligation
Where it is necessary for our legitimate interests (or those of a third party) and when your interests and fundamental rights do not override those interests
With your consent, we may also use your information to advertise our products and services to you
WHAT INFORMATION DO WE COLLECT?
We may collect the following information:
Contact information including name, email address, telephone number, and other relevant details
Payment information
IP addresses
Account information
Credit references (when opening an account)
Typical website statistical data (e.g., what pages you viewed, documents downloaded)
CCTV images if you visit our physical site
CV and references if applying for a career with IPTV2K
Cookies (see section “When you use our website”)
Any other information you choose to provide us
SHARING OF INFORMATION
During the day-to-day operation of our business, we may need to disclose the information we have received with the following:
Group companies
Credit agencies
Third-party service providers
Shipping information to couriers
Our employees, agents, consultants, and contractors
Professional advisors
Any relevant regulatory, governmental, or law enforcement authority as required by law
WHEN YOU USE OUR WEBSITE
When you use our website to browse our products and services, a number of cookies are used to allow the website to function, collect useful information about visitors, and improve your user experience.
A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use session cookies on the website, which will be deleted from your computer when you close your browser.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated about our website is used to create reports about its use. Google will store this information.
Google’s privacy policy is available at: https://policies.google.com/privacy.
Most browsers allow you to refuse to accept cookies. This, however, may have a negative impact on the usability of many websites.
WHEN YOU SUBMIT AN ENQUIRY VIA OUR WEBSITE
When you submit an enquiry via our website, we ask for your name, company name, country, contact telephone number, and email address. We may also ask for your job title, the type of business you are from, and the product lines you’re interested in.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry to follow up on your interest. We do this based on our legitimate interest in providing accurate information prior to a sale.
Your enquiry is stored and processed within our CRM database and may be shared with relevant sales agents. The information may also be added to our email marketing tool to keep you informed of information post-sale, based on our legitimate interest.
We do not use the information you provide to make any automated decisions that might affect you.
DATA RETENTION
We only keep the data as long as is required to support the reason we collected it or to support legal, accounting, or reporting requirements.
YOUR RIGHTS AS A DATA SUBJECT
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request regarding your personal data by email or telephone, please use the contact information provided above in the “Who Are We?” section of this policy.
YOUR RIGHT TO COMPLAIN
If you wish to lodge a complaint regarding the way we have handled your personal data, you may contact the Information Commissioner’s Office.
